Zoom Revenue Accelerator חושפת טכנולוגיית בינה מלאכותית המניעה פעולות להגדלת הכנסות – ולא רק מספקת תובנות.
Zoom Revenue Accelerator חושפת טכנולוגיית בינה
מלאכותית המניעה פעולות להגדלת הכנסות – ולא רק מספקת תובנות.
יכולות בינה מלאכותית חדשות ותוכניות גמישות
מעניקות לצוותי ההכנסות את ההכוונה וההדרכה הדרושות להם כדי לשפר את הביצועים
ולסגור עסקאות מהר יותר
סן חוזה, קליפורניה,
22 ביולי 2026 (GLOBE NEWSWIRE) –
ארגוני מכירות מנהלים
כמות עצומה של נתונים, שלעתים קרובות מדי נמצאים במערכות מרובות, לא קשורות. כאשר
אינטראקציות עם לקוחות, ידע עסקי ונתוני CRM מבודדים,
מוכרים מאבדים הקשר קריטי עקב התפשטות המערכות, מה שמציב אותם בעמדת נחיתות בקידום
הזדמנויות מכירה.
Zoom Communications, Inc. (נאסד"ק: ZM) הכריזה היום על עדכונים
ל-Zoom Revenue
Accelerator (ZRA), הכוללים
זמינות כללית של הכלים Sales Assist (הכוונה
בזמן אמת במהלך עסקאות), Ask ZRA (שאילתות בינה מלאכותית בשפה
טבעית על נתוני שיחות) ו-Sales Roleplay
(סימולציות תרגול מבוססות בינה מלאכותית), וזאת במסגרת חבילות חדשות בשם Zoom Revenue Accelerator
Essentials ו-Premium.
חידושים אלו מספקים יחד הכוונה מבוססת-בינה מלאכותית לפני, במהלך ואחרי כל
אינטראקציה עם לקוח, ומאפשרים לצוותים האחראים על יצירת הכנסות לשפר משמעותית את
האופן שבו הם מעבדים מידע ומתרגמים אותו לפעולות מעשיות.
Zoom Revenue
Accelerator unveils AI that drives revenue action, not just insights
New AI
capabilities and flexible plans give revenue teams the guidance and coaching
they need to sharpen performance and close deals faster
SAN JOSE, Calif., July 22, 2026 (GLOBE
NEWSWIRE) –
Sales organizations are managing an
overwhelming amount of data that too often lives across multiple disconnected
systems. When customer interactions, business knowledge, and CRM data are
siloed, sellers lose critical context due to systems sprawl, putting them at a
disadvantage when advancing sales opportunities.
Today, Zoom Communications, Inc. (NASDAQ: ZM) announced
updates to Zoom Revenue Accelerator (ZRA), including the general availability
of Sales Assist (real-time deal guidance), Ask ZRA (natural language AI
inquiries on conversation data), and Sales Roleplay (AI-powered practice
simulations), through new Zoom Revenue Accelerator Essentials and Premium
offerings. Together, these innovations deliver AI-powered guidance before,
during, and after every customer engagement, so that revenue teams can
supercharge how they process the information and turn it into real action.
These ZRA updates are coming as the need for
connected revenue intelligence demand has increased. According to a report
from IDC, 34% of sales executives rank improving
interoperability between disparate systems as the top driver of their sales
initiatives, while 28% say reducing the number of systems and vendors they
manage is their highest priority.
The findings reflect a shift toward unified platforms that help revenue teams
spend less time managing technology and more time driving customer outcomes.
What's New
- Zoom Revenue
Accelerator is expanding with the general availability of Sales Assist,
Ask ZRA, and Sales Roleplay, all new AI capabilities that build on its
existing conversation intelligence, coaching, and forecasting
capabilities.
- These will be
available through new Zoom Revenue Accelerator Essentials and Premium
offerings, giving organizations greater flexibility in adopting and
scaling advanced AI across their revenue teams.
From revenue intelligence to revenue action
Zoom Revenue Accelerator helps organizations
capture customer conversations, uncover deal insights, strengthen coaching, and
improve forecasting. This launch builds on that foundation by helping revenue
teams put those insights to work.
With Sales Assist, Ask ZRA, and Sales
Roleplay, Zoom Revenue Accelerator extends beyond surfacing intelligence to
delivering guidance where work happens. This helps sellers prepare for
conversations, managers coach more effectively, and organizations continuously
improve performance across the revenue lifecycle.
The result is a more connected revenue
organization where every customer interaction contributes to stronger
relationships, healthier pipelines, and more predictable growth.
"Every customer conversation is more
than a record of what happened; it's an opportunity to shape what happens next,"
said Madison Muchow, general manager of Zoom Revenue Accelerator at
Zoom. "We believe AI should do more than summarize interactions; it
should help revenue teams prepare smarter by coaching continuously, and execute
with confidence to drive more pipeline. That's the future we're building at
Zoom."
AI that works across the sales workflow
From preparation to follow-up, every stage of
the sales process offers opportunities to improve execution. Zoom Revenue
Accelerator brings together AI, coaching, and revenue intelligence to help
teams make the most of every customer interaction.
- Before the
meeting, Sales Roleplay helps organizations strengthen
seller performance through AI-powered practice sessions based on realistic
customer scenarios, giving sellers personalized guidance that reinforces
best practices before the next customer interaction.
- During live customer
conversations, Sales Assist surfaces competitive
intelligence, objection guidance, discovery prompts, battlecards, and
configurable framework capture in real time, helping sellers stay focused
on customers while AI works in the background.
- After a customer
conversation, Ask ZRA enables sellers and managers to ask
natural-language questions across customer conversations and revenue data
to uncover account history, identify deal risks, understand coaching
opportunities, and access the information they need to make the next
engagement even better.
- And because customer
intelligence shouldn't be confined to a single application, MCP
Server, including Zoom’s plug-in with OpenAI Codex, securely extends Zoom
Revenue Accelerator to compatible AI platforms and enterprise workflows,
enabling organizations to bring trusted revenue intelligence wherever work
happens.
These new capabilities will be available as
part of the new Zoom Revenue Accelerator Essentials and Premium offerings.
Giving customers more flexibility to adopt AI
Organizations are at different stages of
their AI journey. To give customers more flexibility in adopting advanced AI
capabilities, Zoom is introducing two new offerings:
- Zoom Revenue
Accelerator Essentials coming
in August, is designed for organizations looking to strengthen
conversation intelligence and sales coaching as they begin their AI
journey. It includes foundational Zoom Revenue Accelerator capabilities,
along with access to the new Ask ZRA, Sales Assist, and Sales Roleplay
features, through a consumption model that lets teams explore advanced AI
without overcommitting.
- Zoom Revenue
Accelerator Premium is
designed for organizations ready to scale AI across their revenue teams.
It includes everything in the Essentials offering, plus unlimited Sales
Assist usage, recurring monthly AI credits for Ask ZRA and Sales Roleplay,
and enhanced administrative controls that help organizations manage AI
adoption across teams.
Both offerings reflect Zoom's new
consumption-based approach for advanced AI capabilities, allowing organizations
to align costs with adoption while maintaining governance and predictable
usage. Find out more about these new offerings at Zoom.com.
Zoom Revenue Accelerator Essentials, coming in August, starts at $66 per user
per month, billed annually, and Zoom Revenue Accelerator Premium starts
at $99.99 per user per month, billed annually.
Additional information about packaging and
availability is available at Zoom.com.
About Zoom
Zoom (NASDAQ:ZM) is a system of action for
modern work, turning live collaboration into completed results. From
entrepreneurs to global enterprises, customers choose Zoom to seamlessly
collaborate, communicate, and drive outcomes across meetings, phone, contact
center, and more — all with the built-in assistance of Zoom AI. Founded in
2011, Zoom is headquartered in San Jose, CA. For more information, visit zoom.com.
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