פרסו
את Zoom
Virtual Agent Receptionist בכל סביבת טלפוניה
הפתרון
העצמאי החדש מרחיב את יכולת השימוש ב-Zoom
Virtual Agent Receptionist מעבר ל-Zoom
Phone, ומביא יכולות טיפול בשיחות מועצמות בינה
מלאכותית לכל מערכת טלפוניה קיימת
סן חוזה, קליפורניה, 9 ביולי 2026 (GLOBE
NEWSWIRE) –
Zoom
Communications, Inc. (נאסד"ק: ZM) הכריזה היום על פתרון עצמאי עבור Zoom
Virtual Agent (ZVA) Receptionist המאפשר לארגונים להוסיף פקידת דלפק קבלה מועצמת בינה מלאכותית
למערכת הטלפוניה הקיימת שלהם מבלי להזדקק ל-Zoom
Phone, ובכך עוזרת לארגונים לשפר את התגובה
ללקוחות, להאריך את הזמינות של העסק וללכוד הזדמנויות נוספות.
Deploy Zoom Virtual Agent Receptionist across any
telephony environment
New standalone offering
extends Zoom Virtual Agent Receptionist beyond Zoom Phone, bringing AI-powered
call handling capabilities to any existing phone system
SAN JOSE, Calif., July 09, 2026 (GLOBE NEWSWIRE) –
Zoom Communications, Inc. (NASDAQ: ZM) today announced a standalone offering for Zoom
Virtual Agent (ZVA) Receptionist, enabling organizations to add an AI-powered
front desk to their existing phone system without requiring Zoom Phone, helping
organizations improve customer responsiveness, extend business availability,
and capture more opportunities.
For many businesses, inbound calls are opportunities to win a customer,
book an appointment, or strengthen an existing relationship. Yet according
to research, 71% of consumers find calling a business more stressful than the issue
they're trying to resolve, and 50% say they would switch to a competitor after
a single bad experience.
With Zoom Virtual Agent Receptionist, organizations can provide fast,
always-available customer assistance through natural, conversational AI that
answers calls, assists customers, and routes inquiries around the clock. With
support for more than 10 languages, built-in live transcription, appointment
scheduling, and intelligent call routing, Zoom Virtual Agent Receptionist helps
businesses deliver responsive customer experiences while enabling employees to
focus on the conversations that matter most.
“Businesses shouldn’t have to replace their phone system to benefit from
AI,” said Chris Moss, general manager of Zoom Phone. "Every inbound call
is an opportunity to serve a customer or nurture a prospect. With the
standalone Zoom Virtual Agent Receptionist offering, organizations can quickly
add an AI-powered front desk to their existing systems, helping them answer
more calls, respond faster, and stay available around the clock.”
Extending AI Receptionist capabilities beyond Zoom Phone
Originally introduced as part of Zoom Phone, Zoom Virtual Agent
Receptionist is now available across existing business phone systems, making it
easier for organizations to adopt AI without changing their communications
infrastructure.
Zoom Virtual Agent Receptionist helps organizations:
- Answer and greet every
caller with natural, conversational AI in multiple languages.
- Resolve common
customer needs by answering business questions, scheduling appointments,
and providing after-hours support.
- Connect customers to
the right person with intelligent call routing and seamless handoff when
human assistance is needed.
Organizations can now add an AI-powered front desk without changing
their existing phone system, making it easier to improve customer
responsiveness while preserving existing technology investments and avoiding
major migrations.
Whether supporting a retail store, healthcare practice, law office, or
growing small business, Zoom Virtual Agent Receptionist helps ensure every
caller receives timely, professional assistance while enabling employees to
remain focused on serving customers.
Helping organizations capture every opportunity.
Since every inbound call has the potential to generate new business,
appointments, or revenue, responsiveness is key to maintaining a competitive
edge. During busy periods, after hours, or when employees are focused on
helping customers in person, businesses often struggle to respond as quickly as
customers expect.
By bringing AI receptionist capabilities to existing phone systems, Zoom
is helping organizations improve responsiveness, extend business availability,
and create better first impressions without disrupting the technology they
already trust.
Available now
Standalone Zoom Virtual Agent Receptionist is available for purchase
online beginning today, starting at $29.99 USD per month/100 minutes,
or $24.99 USD per month/100 minutes with annual billing. To learn
more, visit Zoom.com.
Organizations can also explore Zoom Virtual Agent Receptionist through a
free trial program available to both new and existing customers.
About Zoom
Zoom (NASDAQ:ZM) is a system of action for modern work, turning live
collaboration into completed results. From entrepreneurs to global enterprises,
customers choose Zoom to seamlessly collaborate, communicate, and drive
outcomes across meetings, phone, contact center, and more — all with the
built-in assistance of Zoom AI. Founded in 2011, Zoom is headquartered in San
Jose, CA. For more information, visit zoom.com.
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